PCMH Information

As a part of your Patient-Centered Medical Home Neighborhood, we welcome you to our Specialty Practice!

We are partnering with your Primary Care Physician (PCP) who is your Patient-Centered Medical Home. We are sharing their commitment to effectively and efficiently work together to manage your care. A Patient-Centered Medical Home – neighborhood (PCMH-n) is a system of care in which a team of health professionals works together to provide your healthcare needs. You, the patient, are the most important part of the PCMHn. When you take an active role in your health and work closely with us, you can be sure that you’re getting the care you need. As your Specialist, we will be sharing information about your condition and provide recommendations, guidance, and periodic follow-up.

We trust you as our patient to:

• Keep your appointments as scheduled, or call and tell us when you can’t keep your appointment.

• Make healthy decisions about your daily habits and lifestyle.

• Seek the advice of your PCP before you see other physicians.

• Follow the care plan that is agreed upon – or let us know why you cannot follow the plan so we can try to help.

• Tell us what medications you are taking.

• See your PCP for all preventive services.

As your Specialist, I will:

• Communicate with your Primary Care Physician (PCP) and provide timely written reports.

• Notify your PCP of no-shows, cancellations, and other actions that may place your care in jeopardy.

• Notify your PCP if you are being referred to another specialist.

• Remind you of tests due and inform you of your test results.

• End every visit with instructions about expectations, treatment goals, and how I will coordinate with your PCP.

Coordination of care and communication back to your PCP is my priority. Should you have other physicians managing your care, please provide me with your physician’s name and contact information and I will communicate with them regarding your treatment. I am concerned regarding any other treatment that may affect our treatment plan.

PRACTICE HOURS

Monday, Tuesday, Wednesday, Thursday, Friday – 8 am to 4 pm

• Should you have an AFTER HOURS issue please contact through the office answering service at 248-643-7374. I will be contacted (or the physician covering me) and I will direct you with the next steps.

• Should you have an issue not pertaining to my care please contact your Primary Care Physician.

• Should you need a refill on a medication that I prescribed for you please contact my office during business hours.

NEED HELP?

2-1-1 is now available. Dial 211 from any phone and you will be connected with a referral hotline that can connect you with non-profit agencies in your area that can help with Human, Health and social needs (i.e., utilities, housing, health insurance, food, diapers, etc.)

We have a Patient Portal that supports two-way, secure, and compliant communication.